How can we help?
Need support or have a question about Naviget? We're here to help.
Getting Started
Request a trial or a plan from our website. We set up your own dedicated environment with you, then your team uploads DICOM studies and Naviget turns them into 3D videos, narration and interactive models.
Naviget® Cloud is our platform where your team uploads studies, reviews the 3D outputs and shares them with patients through secure links.
Most studies are ready within minutes of upload. Large or complex studies can take longer.
Yes. Naviget runs in any modern web browser on a computer, tablet or phone. There is nothing to install.
Yes. You can explore the live demo, book a call with us, or request a 14-day trial in your own environment.
Products & Services
Doctors open studies in the browser to explore interactive 3D models and share narrated videos with their patients.
Diagnostic centers replace CDs with secure links, and give patients a 3D video and plain-language narration of their own scan.
Naviget supports DICOM files from MRIs, CT scans, and PET scans. Ensure your files adhere to standard formats for accurate conversion.
Each customer runs in its own dedicated cloud environment, and data is encrypted in transit and at rest. Patient links open only with a one-time code sent to the patient's phone.
Talk to us about your workflow. Integrations with existing hospital systems are scoped with each customer on our Enterprise plan.
Account Support
Go to the login page, click on ‘Forgot Password,’ and follow the instructions to reset your password securely.
Log in to your Naviget account, navigate to 'Profile Settings,' and update your email address. A confirmation email will be sent to verify the change.
Email support@naviget.com and we’ll help you resolve it.
Email support@naviget.com to request deletion. We’ll offer you an export first. Deletion is irreversible.
Support is by email at support@naviget.com. Professional and Hospital plans get priority support and onboarding.