How can we help?
Need support or have a question about Naviget? We're here to help.
Getting Started
To get started, simply upload your medical scans using our secure portal. Once uploaded, we’ll convert your scans into interactive 3D visualizations accessible on any device.
Naviget® Cloud is our platform where users can securely access their 3D scan visualizations and share them with doctors for enhanced discussions and diagnostics.
Typically, the conversion process takes 24–48 hours, depending on the complexity of the scans and the selected service plan.
Our application currently supports Microsoft Windows. However, you can view your converted videos directly on any browser or mobile device.
Yes! We offer a demo option for patients, doctors, and diagnostic centers to experience our 3D visualization capabilities before committing to a subscription.
Products & Services
Doctors can download the Naviget® application to interact with 3D models, assisting in diagnosis, surgical planning, and patient communication.
Diagnostic centers can partner with us for bulk scan conversions, providing their patients and doctors with cutting-edge 3D visualization tools.
Naviget supports DICOM files from MRIs, CT scans, and PET scans. Ensure your files adhere to standard formats for accurate conversion.
Yes, data security is our top priority. We use advanced encryption and adhere to HIPAA compliance to safeguard your medical information.
Absolutely! We provide API integrations and customized solutions for hospitals and diagnostic centers to streamline their workflows.
Account Support
Go to the login page, click on ‘Forgot Password,’ and follow the instructions to reset your password securely.
Log in to your Naviget account, navigate to 'Profile Settings,' and update your email address. A confirmation email will be sent to verify the change.
Contact our 24/7 support team via email or chat, and we’ll assist you in resolving any account-related issues promptly.
To delete your account, submit a request through our support portal. Note that data deletion is irreversible and follows HIPAA compliance standards.
We offer 24/7 support through email, live chat, and phone to ensure all your queries and concerns are addressed promptly.