Naviget

Privacy Policy

Your trust matters to us. Here's how Naviget collects, uses, and protects your data.

1. Information We Collect

We collect certain information to provide our services effectively. This includes:

  • Basic identifiers: name, email, phone number
  • Uploaded DICOM file metadata
  • Device and browser information
  • API usage data for diagnostics and performance

2. How We Use Your Data

Data is used solely to provide Naviget services and improve your experience:

  • Converting DICOM files into 3D visualizations
  • Sending secure links via WhatsApp, email, or SMS
  • Improving platform performance and analytics
  • Maintaining service security and preventing abuse

3. Data Security

We implement end-to-end encryption and secure cloud infrastructure. Naviget follows HIPAA-aligned practices including:

  • Zero-retention of raw medical files (unless requested)
  • Encrypted uploads, downloads, and backups
  • Role-based access to internal systems

4. Third-Party Services

Naviget does not sell or rent your data. Third-party services are used only when required, and always under strict security protocols.

  • Cloud hosting (e.g., AWS, GCP) for temporary storage
  • Email and messaging services (e.g., SendGrid, WhatsApp API)
  • Regulatory reporting if required by law

5. User Rights

You have full control over your data:

  • Request access or deletion of your personal data
  • Revoke API keys or sharing links
  • Modify communication preferences anytime

6. Cookies & Analytics

We use essential cookies and privacy-first analytics to understand usage patterns and improve UX. You can manage cookie preferences in your browser.

7. Children’s Privacy

Naviget is built for healthcare professionals. We do not knowingly collect information from children under 13.

8. Changes to this Policy

We may revise this Privacy Policy periodically. Changes will be reflected here with updated revision dates.

Contact

📬 Registered Address:
Development United LLC
12501 Woodside Dr, Saratoga, CA 95070-4050

📧 Email:
support@naviget.com